FAQ – Nailsens – nailsens

Super quick and convenient: No more sitting in a salon for two hours. You can pop them on at home in under 15 minutes—perfect if you're in a rush or need a quick look for a weekend event.

Endless styles & total versatility: You can switch up your aesthetic whenever you want. Match your nails to your outfit, change your look for a specific holiday, or take them off easily if your job doesn't allow fun nails during the week.

Saves your natural nails from heavy filing: Traditional salon manicures involve aggressive filing and drilling, which leaves your natural nails super thin, weak, and brittle. Press-ons skip this harsh prep completely, keeping your actual nails strong and healthy.

Zero painful removal damage: Traditional acrylics or gels require harsh soaking in acetone and scraping to take off, which wrecks your nail bed. Press-ons (especially with sticky tabs) pop right off gently with zero damage.

Wallet-friendly: Salon sets can get expensive fast. Press-ons give you that high-end, salon-quality look for a fraction of the price.

Reusable: High-quality handmade sets can actually be cleaned and reused multiple times, making them super budget-friendly and sustainable in the long run.

Our press-on nails are handcrafted using PMMA acrylic. With careful removal and storage, you can wear a set more than once.

With proper preparation and application, they can last around 1–2 weeks. Wear time varies with your adhesive, daily activities, and nail prep.

Step 1: Prep Your Natural Nails
Step 2: Prep the Nail Surface
Step 3: Apply the Adhesive Tabs
Step 4: Strengthen the Hold
Step 5: Apply the Press-On Nails

For details, please click here.

Step 1: Soak to Loosen
Step 2: Gently Ease Off
Step 3: Clear Residue

For details, please click here.

Yes. Remove them gently, clean away any remaining adhesive, let them dry, and store them safely between wears. Reusability depends on how the nails are applied, removed, and cared for.

Measure the widest point of each natural nail, following its curve, then compare your measurements in millimeters with our Size Guide. Check all five fingers before choosing XS, S, M, or L.

Use a flexible measuring tape across each nail’s widest point. If you don’t have one, mark the width on a strip of paper, lay it flat, and measure the marks with a ruler. Compare each finger with the Size Guide chart.

Measure your thumbs separately and compare their widths with the chart before choosing a set. If your thumb measurements do not match the rest of a standard size, contact hello@nailsens.com before ordering so we can help you assess the fit.

Measure the width of each nail as usual and check how a press-on sits against your natural nail before applying adhesive. If you’re unsure about the curve or fit, email hello@nailsens.com before ordering.

Check whether you still have the nail and can clean and reapply it safely. If it is missing, email hello@nailsens.com with your order number and design to ask about possible options.

Once your order ships, use the tracking link in your shipping confirmation. Tracking updates may take 24–48 hours to appear.

Our handcrafted sets typically take 1–3 business days to make and process before shipping. Standard delivery is estimated at 7–12 business days after dispatch, or 3–7 business days for expedited delivery. If your order is outside its expected window, email hello@nailsens.com with your order number.

Email hello@nailsens.com with your order number and clear photos. Please report a faulty item within 7 days of delivery, and shipping damage or a missing delivery within 48 hours of receipt or the estimated delivery date, so we can review it.

Email hello@nailsens.com as soon as possible with your order number and the correct address. We’ll check whether the address can still be updated before dispatch; changes may not be possible after shipping.

No extra import duties, customs fees, or local taxes should be due on delivery. Nailsens covers these charges for cross-border orders, so the amount shown at checkout is intended to be your final amount.

The payment methods available for your order are shown at checkout. Availability can vary by location and device.

If you have a valid discount code, enter it at checkout to see whether it applies to your order. Check the offer’s terms for eligibility and any restrictions.

Yes, we offer installment payment options. You can review the available plans and their terms at checkout to choose the option that works best for you.

Enter your delivery address at checkout to see whether shipping is available to your destination. If your country or region is not listed, contact hello@nailsens.com before ordering.

Enter your PO box address at checkout to check whether a shipping option is available. If checkout does not offer delivery to that address, please use a street address or email hello@nailsens.com for help.

Please allow 1–3 business days for handcrafted production and processing before dispatch. After dispatch, standard delivery is estimated at 7–12 business days, while expedited delivery is estimated at 3–7 business days. These are estimates, not guaranteed arrival dates.

Shipping is $5 on orders under $79. Standard shipping is free on orders of $79 or more.

For hygiene reasons, opened, applied, altered, or used nail sets are not eligible for an ordinary return. If an unopened item is in its original condition, contact hello@nailsens.com with your order number so we can review your request under our return policy. If you chose the wrong size and have already worn the nails, ask us about a 10% discount on a replacement order in the correct size.

If you have a question about a gift card purchase, email hello@nailsens.com with your order details so we can review the applicable terms.

If gift cards are currently available, you’ll find them as a product in our store. If you can’t find one, email hello@nailsens.com to ask about availability.

Check the code and any terms provided with your gift card. If it still doesn’t work at checkout, email hello@nailsens.com with your order details so we can help. Please do not send your full gift card code in your first message.